We do recognize that circumstances may change for families, which may prompt them to request a refund. However, we will not issue a refund to any member if this compromises either the quality of the programs we offer to existing members or the financial viability of running those programs. Our first priority is to support existing members. We will do our best to be fair to those who may request a refund and leave the Club.

Members are encouraged to review these guidelines for refunds before registering for any Club program. All decisions for refunds are subject to the discretion of the Club's Board of Directors.

• All requests for a refund should be made in writing or email to a Team manager or the YDP Coordinator.
  
• The paid membership dues may be fully refunded in the event the Club is unable to field a team, run a program, or provide a suitable alternative as determined by the Club. 
• Any registered member who, for whatever reason, voluntarily withdraws their membership after being selected to a team or a program, shall not be entitled to a refund. The Board may consider a refund only if the withdrawal is requested before the member is officially registered in the databases of the Ontario Soccer Association.
  
• Teams may collect additional fees from players for tournaments and other team-specific activities. The Club is not responsible for any monies paid by a member to a team, and will not consider any requests for refunds on team fees.

Refund Policy and Guidelines